Privacy Policy

Last Updated: January 2024

1. Introduction

Still Alive ("Company," "we," "us," "our," or "App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

We collect information you provide directly to us, such as:

• Account information (name, email address, phone number)
• Check-in timestamps and status
• Emergency contact information (names and phone numbers/emails)
• Notification preferences
• Device identifiers and app usage data

Location Data: Still Alive does NOT collect, store, or process your location data. We only track check-in timestamps.

3. How We Use Your Information

We use collected information to:

• Operate and maintain the App
• Process and send check-in reminders
• Send emergency alerts to your trusted contacts
• Respond to your inquiries and support requests
• Improve app performance and user experience
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Third-party vendors who help us deliver email and SMS notifications, cloud storage, and analytics
• Emergency Contacts: When a check-in is missed, we notify your designated contacts with minimal information (that you missed a check-in)
• Legal Authorities: If required by law or to protect our rights and safety

5. Data Security

We implement industry-standard security measures including:

• End-to-end encryption for sensitive data
• Secure HTTPS connections
• Regular security audits and penetration testing
• Access controls and authentication protocols

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active. You can delete your account at any time, which will remove all associated data within 30 days.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

To exercise these rights, contact us at support@stillaliveapp.com

8. Children's Privacy

Still Alive is not intended for users under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

9. Third-Party Links

Our App may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the App. Your continued use of Still Alive after changes become effective constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Still Alive Support
Email: support@stillaliveapp.com